Visitor Information Hours and Guidelines

24-Hour Medical Urgency Clinic

Our 24-Hour Medical Urgency Clinic ​is well-equipped with consultation rooms, an observation bay, a critical care area, and rooms for dressing, procedures and isolation.

In addition, there are also special function rooms for eye and ear examinations and minor orthopedic procedures. For patients’ comfort and convenience, personal particulars of patients’ can be taken at their bedside.

The Ambulance drop-off and Diagnostic Imaging Suite are located in close proximity to the Clinic, enabling patients to transit quickly with immediate access to needed services. From the Clinic, the laboratory, pharmacy, ICU and operating rooms are accessible, cutting down on transit time between services, enhancing patients’ comfort and safety.

Outside the emergency rooms, next to the ambulance bays, is a large green zone for segregated holding of persons in case of infectious disease outbreaks. The floor of this area is painted with antibacterial paint.


  • Abdominal pain
  • Acute gout
  • Allergies
  • Appendicitis
  • Chest pain
  • Cold and flu
  • Deep cuts and bruises 
  • Dengue fever
  • Gallstones
  • Insect bites and stings
  • Kidney stones

  • Mild burns and scalds
  • Nausea and vomiting
  • Nosebleed
  • Persistent high fever
  • Severe headaches
  • Sore eyes
  • Sports injuries
  • Stroke
  • Urinary tract infection (UTI)
  • Vertigo

Other Medical Services

Wound Care

Many people with basic wound care knowledge can treat and care for minor wounds themselves or with the help of another person. However, proper care must be taken to prevent the wound from becoming infected and to ensure it heal properly. If there are signs a wound has become infected, wound infection treatment is available at the 24-Hour Medical Urgency Clinic.

Port-a Cath

If the wound around the port is not healing, with possible complications such as pain, redness, swelling or bleeding around the port site or if the tip of the catheter is displaced, you can also approach our 24-Hour Medical Urgency Clinic for assistance outside of your doctors' operating hours.


Short waiting time* 
to be seen by our medical team of doctors and nurses


Immediate Specialist Consultation and Outpatient Consultation
with our panel of doctors from various specialties 


On-site hospital and medical facilities available
such as Laboratory and Radiology Services, Diagnostic Imaging Services
such as CT Scan, X-ray, MRI and Ultrasound Imaging, 24 hours on site


Conveniently located above Farrer Park MRT Station
and connected for greater accessibility


Open 24 hours a day, 7 days a week
for all your medical and surgical emergency needs


Direct drop-off and parking
at more spacious lots for your comfort


Consultation Fees (inclusive of GST as at March 1, 2024)

Mon - Sat 8:01 a.m. – 6 p.m. $86.00
6:01 p.m. – 12 a.m. $126.00
12:01 a.m. – 8 ​a.m. $156.00
Sun & PH 8:01 a.m. – 12 a.m. $126.00
12:01 a.m. – 8 a.m. ​$156.00


Contact: (65) 6705 2999
Location: Level 2
Operating Hours: 24 hours including Public Holidays

*Waiting time to receive treatment may vary, subject to the number of patients on the day of visit.