Visitor Policy

*Updated as of Nov 23, 2022.

In line with MOH's latest directive, the hospital is implementing the following precautions and safety measures in our Inpatient Suites (IPS) and Intensive Care Unit (ICU).

VISITING PATIENTS IN THE WARD FROM NOV 24, 2022

Visitors and Caregivers

Visitors are allowed regardless of their vaccination status.

Each patient will be allowed (TWO) 2 pre-designated Visitors/Caregivers and a maximum of (TWO) 2 Visitors/Caregivers at patient’s bedside at any one time. Visitors and Caregivers must adhere to the following as mandated by the Ministry of Health (MOH):

Visitors/Caregivers are encouraged to perform a self-administered ART prior to visit

Dangerously ill (DIL) Patients

Dangerously ill (DIL) patients are allowed:

Up to FIVE (5) Visitors/Caregivers at patient's bedside at any one time

Strictly no children below the age of 12

Visiting Hours

Our visiting hours are as follows:

12 p.m. - 2 p.m.
6 p.m. - 8 p.m.
Strictly no visitors outside of visiting hours except for those holding a Caregiver Pass*
Visitors will not be allowed to eat or drink within the Inpatient Suites and Intensive Care Unit (ICU) and must keep their masks on at all times
Visitors must refrain from using patients' toilets and/or sitting on patients' beds in the Inpatient Suites

Strictly no visitors after visiting hours except for those holding a Caregiver Pass.

Visitors will not be allowed to enter patient care areas if they

Are unwell regardless of their vaccination status

Strictly no children below the age of 12.

*Caregiver for special circumstances: a) Patients who are critically ill; b) Special needs inpatients; c) Palliative inpatients; d) Inpatients lacking mental capacity; e) Non-ambulatory/elderly inpatients ready for discharge, whose caregiver requires training to continue to give care at home

VISITING OUTPATIENT CLINICS

Applies to outpatient appointments to clinics at Farrer Park Medical Centre, 24-HR Emergency Clinic, Radiology, Diagnostic Imaging and Rehabilitation Centre.

Maximum of ONE (1) person per outpatient per attendance. Up to TWO (2) accompanying caregivers may be allowed for patients requiring additional assistance.*

Accompanying person with acute respiratory illness of any degree of severity**, or without a mask, will not be allowed entry.

Strictly no children below the age of 12.

* Patients with special needs, patients with disabilities.
**Symptoms of cough, fever, shortness of breath, sore throat, runny nose or anosmia etc.

UNDER THE INFECTIOUS DISEASES ACT, IT IS AN OFFENCE TO PROVIDE FALSE HEALTH DECLARATION

The information you provide is important in managing the risk of COVID-19 transmission. The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.

To get the latest and accurate updates on the COVID-19 (Coronavirus Disease 2019) situation in Singapore, please visit the Ministry of Health’s w ebsite.

For more information on safe measures and tips to keep yourself safe, please visit S afe In-Person Care.

ALL PATIENTS, PRE-DESIGNATED VISITORS AND ACCOMPANYING CAREGIVERS ARE REQUIRED TO:

Wear your mask at all times when you are in the clinics and the hospital wards.

Practice good hand hygiene. Washing of hands with soap and water or sanitizing of hands before entry is strongly suggested.

BUSINESS OFFICE OPERATING HOURS

IPS* 7, 8 & 9 : 7 a.m. - 7 p.m. (Mondays - Saturdays excluding Sundays and Public Holidays)
Main Business Office (MBO): 7 a.m. - 8:30 p.m. (Mondays - Sundays including Public Holidays)
Any business support required after 8:30 p.m. will be provided by Emergency Clinic at Level 2.

*IPS refers to Inpatient Suites.