Visitor Policy

 

*Updated as of Apr 21, 2023.


In line with MOH's latest directive, the hospital is implementing the following precautions and safety measures in our Inpatient Suites (IPS) and Intensive Care Unit (ICU).


VISITING PATIENTS IN THE WARD FROM APR 24, 2023
 

Visitors and Caregivers 

Visitors are allowed regardless of their vaccination status.

Each patient, inclusive of Covid-19-positive patients, will be allowed (TWO) 2 pre-designated Visitors/Caregivers and a maximum of (TWO) 2 Visitors/Caregivers at patient’s bedside at any one time. Visitors and Caregivers are encouraged to perform a self-administered ART prior to visit and refrain from visiting if they feel unwell. It is mandatory for all visitors to wear masks during visits to our Inpatient Suites, Intensive Care Unit and Medical Centre.

Dangerously ill (DIL) Patients

Dangerously ill (DIL) patients are allowed:

  • Up to FIVE (5) Visitors/Caregivers at patient's bedside at any one time
  • Strictly no children below the age of 12

Visiting Hours

Our visiting hours are as follows:

  • 12 p.m. - 8 p.m.
  • Strictly no visitors outside of visiting hours except for those holding a Caregiver Pass*
  • Visitors will not be allowed to eat or drink within the Inpatient Suites and Intensive Care Unit (ICU) and must keep their masks on at all times
  • Visitors must refrain from using patients' toilets and/or sitting on patients' beds in the Inpatient Suites 


Strictly no visitors after visiting hours except for those holding a Caregiver Pass.


Visitors will not be allowed to enter patient care areas if they

  • Are unwell regardless of their vaccination status


Strictly no children below the age of 12.


*Caregiver for special circumstances: a) Patients who are critically ill; b) Special needs inpatients; c) Palliative inpatients; d) Inpatients lacking mental capacity; e) Non-ambulatory/elderly inpatients ready for discharge, whose caregiver requires training to continue to give care at home



VISITING OUTPATIENT CLINICS


Applies to outpatient appointments to clinics at Farrer Park Medical Centre, 24-Hour Medical Urgency Clinic, Radiology, Diagnostic Imaging and Rehabilitation Centre.

Maximum of ONE (1) person per outpatient per attendance. Up to TWO (2) accompanying caregivers may be allowed for patients requiring additional assistance.*

Accompanying person with acute respiratory illness of any degree of severity**, or without a mask, will not be allowed entry.

Strictly no children below the age of 12.

* Patients with special needs, patients with disabilities.
**Symptoms of cough, fever, shortness of breath, sore throat, runny nose or anosmia etc.


ALL PATIENTS, PRE-DESIGNATED VISITORS AND ACCOMPANYING CAREGIVERS ARE REQUIRED TO:

Wear your mask at all times when you are in the clinics and the hospital wards.

Practice good hand hygiene. Washing of hands with soap and water or sanitizing of hands before entry is strongly suggested.


BUSINESS OFFICE OPERATING HOURS

  • IPS* 7, 8 & 9 : 7 a.m. - 7 p.m. (Mondays - Saturdays excluding Sundays and Public Holidays)
  • ICU: 12 p.m. - 2 p.m.; 6 p.m. - 8 p.m.
  • Main Business Office (MBO): 8:30 a.m. - 5:30 p.m. (Mondays - Sundays including Public Holidays)
  • Any business support required after 7 p.m. will be provided by 24-Hour Medical Urgency Clinic at Level 2.

*IPS refers to Inpatient Suites.