Visitor Policy

*Updated as of August 19, 2021.

In line with MOH's latest directive, the hospital is implementing the following precautions and safety measures in our Inpatient Suites (IPS) and Intensive Care Unit (ICU).

VISITING PATIENTS IN THE WARD

Only fully-vaccinated individuals are allowed as pre-designated visitors/caregivers.

Unvaccinated individuals are required to obtain a negative Antigen Rapid Test (ART) result prior to visiting the patient.

Only TWO (2) visits from TWO (2)
pre-designated visitors (including caregiver)
are allowed per day, with only ONE (1) visitor allowed at patient's bedside at any one time.

Each visit to last no more than 30 minutes.*

Dangerously ill patients are allowed FIVE (5) pre-designated visitors with a maximum of TWO (2) visitors at bedside at any one time.

Our visiting hours are as follows:

12 p.m. - 2 p.m.
6 p.m. - 8 p.m.
Strictly no visitors after visiting hours except for those holding a Caregiver Pass**
Visitors will not be allowed to eat or drink within the Inpatient Suites and Intensive Care Unit (ICU) and must keep their masks on at all times
Visitors must refrain from using patient's toilets and sitting on patients' beds in the Inpatient Suites

*Caregivers who are given the extended duration of visit (more than 30 minutes) must adhere to the following as mandated by the Ministry of Health (MOH):

Undergo an Antigen Rapid Test (ART) that will be valid for 24 hrs, at 24-HR Emergency Clinic at Level 2 (at no cost), or
Show proof of Polymerase Chain Reaction (PCR) test done in the last 24 hours

Important Note: Results from self-test or home based test kits will not be accepted.

All visitors must register with us and complete our Health Declaration Form daily. Strictly no visitors after visiting hours except for those holding a Caregiver Pass**.

Visitors will not be allowed to enter patient care areas if they

Are unwell regardless of their vaccination status

Strictly no children below the age of 12.

**Caregiver for special circumstances: a) Patients who are on DIL (critically ill); b) Special needs inpatients; c) Palliative inpatients; d) Inpatients lacking mental capacity; e) Non-ambulatory/elderly inpatients ready for discharge, whose caregiver requires training to continue to give care at home

VISITING OUTPATIENT CLINICS

Applies to outpatient appointments to clinics at Farrer Park Medical Centre, 24-HR Emergency Clinic, Radiology, Diagnostic Imaging and Rehabilitation Centre.

Maximum of ONE (1) person per outpatient per attendance. Up to TWO (2) accompanying caregivers may be allowed for patients requiring additional assistance.*

All visitors must register with us and complete our Health Declaration Form daily.

Accompanying person with acute respiratory illness of any degree of severity**, or without a mask, will not be allowed entry.

Strictly no children below the age of 12.

* Patients with special needs, patients with disabilities.
**Symptoms of cough, fever, shortness of breath, sore throat, runny nose or anosmia etc.

UNDER THE INFECTIOUS DISEASES ACT, IT IS AN OFFENCE TO PROVIDE FALSE HEALTH DECLARATION

The information you provide is important in managing the risk of COVID-19 transmission. The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.

To get the latest and accurate updates on the COVID-19 (Coronavirus Disease 2019) situation in Singapore, please visit the Ministry of Health’s w ebsite.

For more information on safe measures and tips to keep yourself safe, please visit S afe In-Person Care.

ALL PATIENTS, PRE-DESIGNATED VISITORS AND ACCOMPANYING CAREGIVERS ARE REQUIRED TO:

MASK UP AT ALL TIMES.

Practice good hand hygiene. Washing of hands with soap and water or sanitizing of hands before entry is strongly suggested.

Maintain social distancing of at least 1 meter from other pre-designated visitors / accompanying caregivers and patients at all times.

Check in via TraceTogether app or token before entering the Hospital and Medical Center.

BUSINESS OFFICE OPERATING HOURS

IPS* 7, 8 & 9 : 7 a.m. - 7 p.m. (Mondays - Saturdays excluding Sundays and Public Holidays)
Main Business Office (MBO): 7 a.m. - 8:30 p.m. (Mondays - Sundays including Public Holidays)
Any business support required after 8:30 p.m. will be provided by Emergency Clinic at Level 2.

*IPS refers to Inpatient Suites.