Revised mask-wearing requirements at our Medical Centre and Hospital

Visitor Policy


*Updated as of Mar 1, 2024.

In line with MOH's latest directive, the hospital is implementing the following precautions and safety measures in our Inpatient Suites (IPS) and Intensive Care Unit (ICU).

Mask-wearing Requirements 

Masks are required by visitors and caregivers at the following facilities:


  • Level 2
    24-Hour Medical Urgency Clinic
    Diagnostic Imaging Suite
  • Level 3
    Nuclear Medicine Suite
    Radiation Oncology Suite
  • Level 5
    Surgical Suites
    Intensive Care Unit

Medical Centre

  • Level 11
    Diagnostic Imaging Suite

Visitors and Caregivers 

Visitors are allowed regardless of their vaccination status.

Each patient, inclusive of Covid-19-positive patients, will be allowed a maximum of (TWO) 2 Visitors/Caregivers at patient’s bedside at any one time. It is mandatory for all visitors to wear masks during visits to our Inpatient Suites, Surgical Suites and Intensive Care Unit.

Dangerously ill (DIL) Patients

Dangerously ill (DIL) patients are allowed:

  • Up to FIVE (5) Visitors/Caregivers at patient's bedside at any one time
  • Strictly no children below the age of 12

Visiting Hours

Our visiting hours are as follows:

  • 12 p.m. - 8 p.m.
  • Strictly no visitors outside of visiting hours except for those holding a Caregiver Pass*
  • Visitors will not be allowed to eat or drink within the Inpatient Suites and Intensive Care Unit (ICU) and must keep their masks on at all times
  • Visitors must refrain from using patients' toilets and/or sitting on patients' beds in the Inpatient Suites 

Strictly no visitors after visiting hours except for those holding a Caregiver Pass.

Visitors will not be allowed to enter patient care areas if they

  • Are unwell regardless of their vaccination status

Strictly no children below the age of 12.

*Caregiver for special circumstances: a) Patients who are critically ill; b) Special needs inpatients; c) Palliative inpatients; d) Inpatients lacking mental capacity; e) Non-ambulatory/elderly inpatients ready for discharge, whose caregiver requires training to continue to give care at home


Applies to outpatient appointments to clinics at Farrer Park Medical Centre, 24-Hour Medical Urgency Clinic, Radiology, Diagnostic Imaging and Rehabilitation Centre.

Maximum of ONE (1) person per outpatient per attendance. Up to TWO (2) accompanying caregivers may be allowed for patients requiring additional assistance.*

Accompanying person with acute respiratory illness of any degree of severity**, or without a mask, will not be allowed entry.

Strictly no children below the age of 12.

* Patients with special needs, patients with disabilities.
**Symptoms of cough, fever, shortness of breath, sore throat, runny nose or anosmia etc.


Wear your mask at all times when you are in the clinics and the hospital wards.

Practice good hand hygiene. Washing of hands with soap and water or sanitizing of hands before entry is strongly suggested.


  • IPS* 7, 8 & 9 : 7 a.m. - 7 p.m. (Mondays - Saturdays excluding Sundays and Public Holidays)
  • ICU: 12 p.m. - 2 p.m.; 6 p.m. - 8 p.m.
  • Main Business Office (MBO): 8:30 a.m. - 5:30 p.m. (Mondays - Sundays including Public Holidays)
  • Any business support required after 7 p.m. will be provided by 24-Hour Medical Urgency Clinic at Level 2.

*IPS refers to Inpatient Suites.