Visitor Policy

*Updated as of June 19, 2020.

VISITING PATIENTS IN THE WARD

Maximum of THREE (3) caregivers or visitors allowed per patient.

Only ONE (1) visitor allowed in the ICU (East Wing) at any one time*

Our visiting hours are as follows:

  • 11 a.m. - 2 p.m.
  • 5 p.m. - 8 p.m.


All visitors must register daily, declare their health status and go through temperature screening.


Visitors who are unwell, on Quarantine Order, Stay-home Notice or Leave of Absence; or without a mask, will not be allowed entry.


Children under 12 years old are not allowed to visit the wards.


VISITING OUTPATIENT CLINICS

Applies to outpatient appointments to clinics at Farrer Park Medical Centre, 24HR Emergency Clinic, Radiology, Diagnostic Imaging and Rehabilitation Centre.

ONE (1) accompanying caregiver is allowed per patient.

All visitors must register daily, declare their health status and go through temperature screening.

Accompanying person with acute respiratory illness of any degree of severity**, on Quarantine Order, Stay-home Notice or Leave of Absence; or without a mask, will not be allowed entry.

Children under 12 years old (except patients) will not be allowed.

**Symptoms of cough, fever, shortness of breath, sore throat, runny nose or anosmia etc.


UNDER THE INFECTIOUS DISEASES ACT, IT IS AN OFFENCE TO PROVIDE FALSE HEALTH DECLARATION

The information you provide is important in managing the risk of COVID-19 transmission. The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.

To get the latest and accurate updates on the COVID-19 (Coronavirus Disease 2019) situation in Singapore, please visit the Ministry of Health’s website.

For more information on safe measures and tips to keep yourself safe, please visit Safe In-Person Care.
 


ALL PATIENTS, PRE-DESIGNATED VISITORS AND ACCOMPANYING CAREGIVERS ARE REQUIRED TO:

MASK UP AT ALL TIMES.

Practice good hand hygiene. Washing of hands with soap and water or sanitizing of hands before entry is strongly suggested.

Maintain social distancing of at least 1 meter from other pre-designated visitors / accompanying caregivers and patients at all times.

Check in via SafeEntry before entering the Hospital and Medical Center.


BUSINESS OFFICE OPERATING HOURS

  • IPS* 7 & IPS 10: 7 a.m. - 7 p.m. (Monday - Saturday excluding Sundays and Public Holidays)
  • Any business support required after 4:30 p.m. will be provided from the main Business Office at Level 2.

*IPS refers to Inpatient Suites.


CAR PARK CLOSURE

  • Level 4 car park is closed from 8 p.m. - 8 a.m.
  • Level 5 car park is closed at all times.