Job Opportunities

Ancillary

Senior / Patient Service Officer

05 Dec 2019

You shall play an important role to provide prompt and quality front-line services to patients. You will perform clerical and support functions in your assigned department.


Key responsibilities:

  • ​Business Office / Diagnostic Imaging Suite / Clinical Laboratory / Inpatient Suite / Cardiovascular Suite / Day Surgery Suite / Endoscopy Suite / Emergency Room / Intensive Care Unit / Nuclear Medicine Suite / Radiotherapy Suite.
  • To perform registration and financial counselling of patients, handle admission enquires and perform cashiering & billing roles, etc.
  • To support the daily operations and management of records and statistics, etc.
  • To assign beds to patients and also collate, analyse and submit monthly statistical reports to management, etc.
  • To assist in operation rooms scheduling.

Requirements:

  • ​Diploma in any discipline / GCE 'A' / 'O' Level / Higher Nitec in Business Studies / Nitec in Service Skills / GCE 'N' Levels with Certificate in Office Skills.
  • At least 2 years of relevant experience in the hospitality or healthcare industry.
  • Pleasant personality with passion for service excellence.
  • Good interpersonal and communication skills.
  • Preferred ability to speak two or more languages due to demographics of customers​
  • Proficient in Microsoft Office applications.
  • Able to perform 2 or 3 rotating shifts, including weekends and public holidays for some of the departments.