Precautionary Hospital-Wide Infection Control Measures

*Updated as of April 28, 2020

Following the directive from the Ministry of Health (MOH), the hospital has stepped up infection control measures for the safety of our patients, visitors and staff. They are:

  • Mandatory health declarations and temperature checks are required from all patients seeking admission or otherwise, and visitors to the hospital.
  • While screening patients and visitors at these stations, our staff will be wearing surgical masks.
  • If a suspect case is detected:
    • The patient will be escorted to the Emergency Clinic (EC) and reviewed by the resident medical officer (RMO).
    • Attending staff at EC will be wearing personal protective equipment.
    • The hospital will contact MOH’s duty officer for further instructions.
    • Once the patient is transferred or discharged, the hospital will perform terminal cleaning.
  • Visitors with the following WILL NOT BE ALLOWED TO ENTER THE HOSPITAL, if within the last 14 days, had:
    • Any travel history; OR
    • Close contact1 with recent travelers who had just returned to Singapore; OR
    • Close contact1 with person on quarantine, stay-home notice or leave-of-absence; OR
    • Close contact1 with a case of COVID-19 infection; OR
    • Stayed in a foreign worker dormitory.
  • For the purpose of infection prevention and control, the hospital has implemented a restricted visitation protocol as follows: 
    • Strictly NO VISITOR to Inpatient Suites (IPS).
    • Only ONE (1) designated caregiver is allowed in the IPS under special circumstances. Limited to one 2-hour block per day.
    • Our visiting hours are as follows:
      a) 12 p.m. to 2 p.m.
      b) 6 p.m. to 8 p.m.

Our staff are available on the ground should you need help to navigate around our hospital during this time.

More updates from MOH can be obtained here.

For more updates and clarification from our hospital, please call our 24-hour hotline at 6363 1818 or write to us at

1 Close contact is defined as:
a) Having provided care for the contact person or patient; b) Staying in the same place (e.g. home) as the contact person or patient; c) Having been close (< 2 meters) for > 30 min with contact person or patient.

2 Special circumstances is defined as:

a) Inpatients who are on DIL (critically ill); b) Special needs inpatients; c) Palliative inpatients; d) Inpatients lacking mental capacity; e) Non-ambulatory/elderly inpatients ready for discharge, whose caregiver requires training to continue to give care at home. 

For Media Contacts:

Joyce See
Tel: +65 6705 2765
Email: [email protected]

Monica Khoo
Tel: +65 6705 2690
Email: [email protected]

Elaine Kiew
Tel: +65 6705 2679
Email: [email protected]