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Overseas help is just a moment away

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Jan
2017
 
happy new year overseas help is just a moment away

Farrer Park Hospital is pleased to launch representative offices in Dhaka, Bangladesh and Jakarta, Indonesia. These representative offices serve as the first touch point for patients seeking medical treatment at Farrer Park Hospital. Our representative offices work together with our International Desk in providing seamless arrangements before and on arrival in Singapore. The overseas representative offices are equipped to handle a myriad of services such as:

  • Scheduling of medical appointments
  • Advice on medical treatment and cost
  • Arrangement of accommodation
  • Airport pick-up and transfer
  • Medical evacuation and repatriation
  • Interpretation services
  • Visa arrangements
  • General enquiries and information

Bangladesh
99 Gulshan Avenue, 7th Floor
Rupayan Golden Age B-7
Dhaka 1212
T: (88)-017 08 666 888
E: dhaka@farrerpark.com

Indonesia
23rd Floor Office 8, SCBD Lot 28
Jl. Jend Sudirman Kav. 52-53 (Jl. Senopati Raya 8B)
Jakarta 12190
T: (62)-(21)-2751 7878
E: jakarta@farrerpark.com

International Desk
1 Farrer Park Station Road, #02-01
Connexion, Singapore 217562
T: (65) 6705 2754 E: id@farrerpark.com
Monday – Fridays, 9am – 5pm

 

 

 

The Farrer Park Hospital Home Care Service is supported by an experienced team of registered nurses for patients who require post home care after hospital discharge. From patient assessment to working together with the patient and their family, our nurses will ensure that a care-plan is mapped out to best match the patient’s needs. Our nurses will also provide caregiver training for the main caregiver so that the patient’s needs are met in between visits.

Some of the current services we provide are:

  • Administration of injections (subcutaneous / intramuscular)
  • Administration of inhaler / nebulizer
  • Insertion or changing of naso-feeding tube
  • Airway suctioning
  • Stoma care
  • Tracheostomy care
  • Wound dressing
  • Removal of stitches / staples
  • Urinary catheterization (for females)
    : continuous or intermittent
  • Education and training program for caregiver

For further enquiries please call our 24 hour hotline ☎ (65) 6363 1818 ✉ enquiries@farrerpark.com

 
Farrerpedia  

Farrerpedia, a newly launched portal, provides an exclusive platform for doctors to know more about FPH via login to farrerpedia.farrerpark.com using their Windows username and password. Through this platform, doctors are able to view FPH patient process, book facilities services and navigate around Connexion with ease.

This enables doctors to assimilate into FPH’s operations which may differ from regular hospitals. On top of the classic functions Farrerpedia currently offers, the self-help portal aims to further optimize processes by incorporating functions such as patient-doctor matching, checking and booking of facilities, including operating rooms and inpatient beds.

Valuing our doctors, we are constantly innovating to improve FPH and provide a better working environment for doctors to utilize FPH’s facilities.

To further our development in Customer Relations Management (CRM) , Doctors Helpline is also incorporated and is contactable through mobile or email. This channel allows doctors to direct their queries and feedback to a single source efficiently and effectively without having to seek multiple sources for answers or to solve issues.

With Farrerpedia as a form of central database, it will be effective in consolidating system information from various departments. Accumulated data can be used to assist in shaping future improvements in various aspects. Additionally, as this service develops, we are planning to focus on targeted messaging for doctors. Based on different specialties or events participation, doctors can be profiled to receive only information and updates relevant to them.

For all your enquiries, please call ☎ (65) 6705 2942   Mondays - Fridays between 9am - 5pm

 
Doctors Town Hall  

Our first Doctors Town Hall held on 11 January 2017, was an eventful evening which brought Farrer Park Medical Centre doctors from different specialties and FPH management together to share their vision and ideas for the New Year.

 

Dr Timothy Low, CEO of FPH shared FPH milestones reflecting on the many achievements accomplished during the past year. 2017 vision was also revealed, focusing on FPH’s caring and sharing culture and remarkable service and how it will drive volume. Going into detail, the management from various departments also updated their progress and upcoming plans.

 

After the interactive dialogue, doctors and management proceeded with the highlight of program- “Louhei”, otherwise known as “Prosperity Toss”.

 

With the Lunar New Year approaching, tossing the Yusheng together symbolizes abundance, prosperity, growth and vigor for the New Year. Auspicious phrases were chimed in while striving to toss the Yusheng higher in unity. A delightful range of buffet food and wine was also served.

 

We look forward to the next Town Hall in the middle of the year!

If you have encountered a positive experience in Farrer Park Hospital that you wish to share, please write in to us at connexionews@farrerpark.com.
This e-newsletter is presented to you by
​​​

The Farrer Park Company Pte Ltd

  • Registered Address
    180 Kitchener Road
    #08-08 City Square Mall
    Singapore 208539
  • Phone +65 6363 3737
    Fax +65 6834 3830
    Email query@farrerpark.com

Opening Hours Monday-Friday, 9:00AM-6:00PM, excluding Public Holidays

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